Unified Communications and VoIP
It was much simpler back in the day... where is the keyboard on these things?
Can phones used to be fun. Now it all comes down to who has the latest and greatest mobile device.
Without debating the impact of modern communications on our culture, we must deal with the various methods we use today.
Unified communications brings it all together. Utilizing an array of various features, someone trying to contact you can be automatically directed to the most effective method based on location, task, time of day, etc. A simple voicemail can instantly become a readable email. Long distance calls can be made for a flat rate of $25 a month (unlimited).
For those of us who use our hands, video conferencing is just an added bonus of unified communications.
Do you think your customers would be better served if you had their information pop up on the screen when they call? "Good afternoon Mr. Jackson, how is your back?" If you can do that when a customer calls, regardless of who answers the phone, we both know that customer is sticking around!
The basis for any unified communications system is voice over IP (VoIP). VoIP is simply audio transmitted as data. The possibilities provided by modern technology are endless!
It can be complex, but the bottom line is it can save money for a business of any size and there is an option for any budget.
We offer a comprehensive communications review. In this review, we will look at your existing communication bills and equipment to provide you with possible improvements.
We can help whether you are looking at a new or replacement phone system or an entire unified communications system. Call us today.
